Privacy Policy

Your privacy is important. This policy explains how Phasentorya collects, uses, and safeguards your information for our services in Australia.

Information We Collect

We collect your information to provide services and respond to queries securely.

• Personal details like your name and contact information when you submit a form or enquiry.
• Technical data about your browser, IP address, location, and device when you visit our site.
• Information about your interaction with our website, such as pages visited and actions taken.
• Other details you provide when communicating with our team via phone or email.

How We Use Your Information

We use your data to improve services, respond to enquiries, and support your user experience.

• Responding to your messages and providing requested information.
• Optimising site performance and user experience.
• Ensuring security and preventing unauthorised access or fraud.
• Complying with Australian laws and regulatory obligations.

Legal Basis for Processing

We process your information under the Australian Privacy Act and related laws.

Processing is based on your consent, service delivery requirements, or compliance with legal obligations.

Sharing Your Data

We use your information responsibly and only share it where necessary.

• Third-party service providers (like email or IT support) under protection agreements.
• Government agencies if required by law or regulation.
• Professional advisers for legal or compliance reasons.

Data Security

We maintain robust safeguards, using technical and organisational measures to protect your details. Access to data is restricted to authorised personnel only. In case of an incident or breach, we commit to transparent notification and swift action, as required by regulations.

Your Rights

You are entitled to access, correct, or request removal of your personal information at any time.

• Access a copy of the personal data we hold about you by request.
• Request updates or corrections to your personal details for accuracy.
• Opt out of non-essential communications at any time.
• Request deletion or restriction of your data, subject to lawful retention limits.

Cookies and Web Technologies

Cookies help us enhance your experience and analyse usage patterns. You can manage cookie settings in your browser at any time.

Read Cookie Policy Read Cookie Policy

Contact Us

Questions about privacy? We’re available to assist you with privacy or data concerns.

Updates to This Policy

We update this Privacy Policy periodically. Please review the latest version for changes relevant to you.